Profile insights
Here’s how the job qualifications align with your profile.
Skills
- Windows
- Organizational skills
- Office experience
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Job details
Here’s how the job details align with your profile.
Pay
- $28.20–$35.25 an hour
Job type
- Permanent
- Full-time
Location
36 Queen St E, Toronto, ON M5B 1W8
Full job description
The Heart, Lung, and Vascular Program at St. Michael’s Hospital brings together the best of clinical care and research in one setting. We provide a wide range of general Cardiology consult services such as heart failure, electrophysiology, and structural heart/valve clinic. This includes hypertension and hypertensive heart disease, simple arrhythmias such as atrial fibrillation and other rhythm disorders, heart failure/cardiomyopathy, and the general assessment of undifferentiated patients with cardiac symptoms (such as chest pain, shortness of breath, and palpitations).
The successful candidate will be highly motivated, and have the ability to use critical thinking and sound judgment while being flexible in providing highly skilled support to both internal and external stakeholders. The ability to maintain a high standard of Professionalism and Confidentiality is essential.
DUTIES & RESPONSIBILITIES:
Some combination of the following based on the priorities of the practices:
- Maintains an organized office by daily monitoring of office activities, monitoring e-mails by coordinating workflow, and setting priorities to ensure timely completion of assignments.
- Multitasks prioritizes and manages their own workflow to ensure quality and efficiency.
- Receive and screen incoming calls, determine priority status, and make referrals to appropriate staff or provide requested information
- Respond to urgent issues in a timely manner, e.g.: critical patient issues, etc.
- Provides a variety of confidential and time-sensitive advanced administrative duties, often within competing time frames.
- Organizes, maintains, and prioritizes the schedule of physicians; maintains complex calendar(s) and email accounts, regularly prioritizing appointments,
- Assuring accuracy on separate calendar programs.
- Prepares, organizes, and compiles reports
- Creating and maintaining an efficient filing system
- Typing correspondence, formatting policies and procedures, and producing statistical reports and special projects as assigned.
- Collects and submits all IT access and equipment requests.
- Provides interim coverage and support to other administrative assistants as required.
- Other duties and special projects as assigned
QUALIFICATIONS:
- Graduate of a recognized Medical Administration program or equivalent experience or combination of education and experience required
- Minimum of 2 years recent experience working in a busy clinic/office environment in an administrative position; healthcare-related experience preferred
- Strong organizational skills with demonstrated attention to detail and the ability to produce accurate work with efficient turnaround time
- Excellent computer skills including the ability to work with microcomputer applications in a Windows environment (Word, Excel, Access, PowerPoint, Outlook, computerized calendar, and scheduling systems).
- Excellent interpersonal and communication skills.
- Excellent initiative, decision-making/problem-solving skills, and interpersonal competence
- Professional customer service orientation with proven ability to interact with all levels of staff, community partners, and general public/patient populations.
- Effectively work with diversity and appreciate people with different opinions, backgrounds and
- Characteristics
- Must be able to work independently and prioritize workload in a fast-paced environment.
- Must be able to work cooperatively in a team environment.
- Demonstrated ability to multitask
- Must have an excellent attendance and performance record.
- Demonstrated commitment to and understanding of the Mission and Values of St. Michael’s Hospital
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
