Profile insights
Here’s how the job qualifications align with your profile.
Skills
- Relationship management
- Continuous improvement
- Communication skills
Do you have experience in Relationship management?YesNoSkip
Job details
Here’s how the job details align with your profile.
Job type
- Fixed term contract
Location
London SE1 0BJ•Hybrid work
BenefitsPulled from the full job description
- Annual leave
- Company pension
- Private medical insurance
Full job description
Job title: Sales Advisor
Reporting to: Sales Manager
Location: London Office. Hybrid.
Hours: 9am-6pm
Type of contract: 12 month fixed-term
Closing date: 22nd April 2025
Purpose
The Sales Advisor manages a portfolio of sales from launching onto the market through to completion, and ensures we deliver a world-class service to our clients by proactively managing interest, negotiating offers and management of the conveyancing process. The Sales Advisor secures revenue and return business through a knowledgeable, creative and tenacious approach and ensures sales are compliant with regulations and industry standards.
Responsibilities:
- Provide a professional, transparent and streamlined customer experience to create promoters of the brand, in pursuit of building our community and return customers
- Maximise revenue through exchanges from your portfolio of homes, underpinned by a creative, commercial approach
- Progress sales as efficiently as possible by regularly reviewing marketing strategies and once an offer is agreed, minimising fall throughs and withdrawals
- Negotiating the best offer for your clients with integrity and tenacity
- Represent the brand by being articulate, design literate, knowledgeable about the UK property market and well-presented
- Contribute to the knowledge base of your team by sharing your learned experience and make proactive suggestions in pursuit of continuous improvement.
- Covering colleagues’ work in their absence
- Ensure we meet ethical and legal standards (anti-money laundering and GDPR) by logging information in a timely manner, and escalating concerns to someone senior if necessary.
Knowledge & skills:
- Relationship management with 5+ years in a customer-facing role
- Commercial acumen and motivated by targets
- Excellent communication skills (in person, on the phone and written)
- Negotiation, founded in honesty and integrity
- Highly organised and conscientious; able to re-prioritise and multi-task
- Adaptable and dynamic approach to suit client needs
- Passion for architecture and design, and the homes we live in
- Understand the importance of integrity and compliance with industry standards.
The Team
The Sales Advisor reports to the Sales Team Manager and sits in the Sales Team, and works closely with the Buyer Operations team, and Appraisals.
Rewards & benefits:
- Hybrid working
- Private medical insurance with Vitality (optional)
- Royal London Pension
- 27 days annual leave + Bank holidays
- 3 days Family & Community Leave a year
- Free National Art Pass
- ‘Cultural half days’ every quarter
- Team lunches & socials.
- Free eye tests
- Weekly free lunches and a well stocked kitchen of free fruit, teas, coffee & snacks.
The Modern House Ltd provides equal opportunities to all. Every role is open to all regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
